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NDIS Feedback And Complaints Form

We appreciate your input to further assist us in improving our service quality. Please use this form to reflect any feedback in relation to your experience with our service. Alternatively, please download this document, print, scan and email to sarah@keto.com.au

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 To learn how complaints are handled via NDIS standards, read this

ndis complaints process

Alternatively, you may raise/ escalate your complaint directly to the NDIS Commission by:

  • Phone: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
  • National Relay Service and ask for 1800 035 544.
  • Completing a complaint contact form at the NDIS Quality and Safeguards Commission website